Privacy Policy – Information about data collection, cookies, and user privacy choices

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Privacy Policy

This Privacy Policy explains how ctg777 (“we”, “us”, “our”) collects, uses, discloses, and protects information when you use our website and related services.

Adults 18+ only. If you are under 18, please do not use our services or provide personal information.

Effective date: 2025-01-01

1) Information We Collect

  • Account information: such as phone number, email address, and login details you provide.
  • Transaction/support information: details related to deposits/withdrawals (if applicable), support chats, and requests.
  • Device & usage data: IP address, device identifiers, browser type, pages visited, and timestamps.
  • Cookies & similar technologies: used for functionality, analytics, and fraud prevention (see Section 6).

2) How We Use Information

  • Provide and maintain the service, including account access and security checks.
  • Verify identity and prevent fraud, abuse, or unauthorized access.
  • Process requests and provide customer support.
  • Improve website performance, usability, and content.
  • Comply with legal obligations and enforce our terms and policies.

3) Legal Basis (General)

We process information when it is necessary to:

  • Perform a contract or provide requested services.
  • Meet legal and compliance requirements.
  • Protect legitimate interests such as platform security and fraud prevention.
  • Use consent-based processing where required (e.g., certain cookies).

4) Sharing & Disclosure

We may share information only when necessary, such as:

  • Service providers: hosting, analytics, security, customer support tooling.
  • Compliance and legal: to respond to lawful requests or protect rights, safety, and security.
  • Business transfers: if our business is merged, acquired, or reorganized (with appropriate safeguards).

We do not sell personal information.

5) Data Security

We use reasonable technical and organizational measures designed to protect personal information. However, no online system is 100% secure. You should use a strong password and keep your credentials confidential.

6) Cookies & Similar Technologies

We may use cookies and similar technologies to:

  • Keep you signed in and support core website functions.
  • Measure traffic and improve performance (analytics).
  • Prevent fraud and protect account security.

You can manage cookies in your browser settings. Blocking cookies may affect site functionality.

7) Data Retention

We retain information only as long as necessary for the purposes described in this policy, including compliance, security, dispute resolution, and enforcement of our agreements.

8) Your Privacy Choices

Depending on your location, you may have rights such as:

  • Request access to the personal information we hold about you.
  • Request correction or updates to inaccurate information.
  • Request deletion of certain information (subject to legal/compliance obligations).
  • Object to or restrict certain processing in some cases.

To make a request, please contact us (see Section 11).

9) International Transfers

Your information may be processed in locations where our service providers operate. We take steps designed to ensure appropriate safeguards are in place for such transfers.

10) Children’s Privacy (18+ Only)

Our services are intended for adults only. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided data, please contact us so we can take appropriate action.

11) Contact Us

If you have questions about this Privacy Policy or your data, contact us via official support channels.

12) Changes to This Policy

We may update this policy from time to time. If changes are significant, we will provide notice on this page. Please review periodically for updates.